Contact Rail Passengers
We'd love to hear from you — whether you're a current member, a prospective supporter, a journalist, or just a fellow rail enthusiast.
Headquarters
Rail Passengers Association 1200 G Street, NW, Suite 240 Washington, DC 20005
Phone: 1-800-308-7245 Fax: 202-408-8287 Email: members@railpassengers.org
Membership & Account Help
For questions about your membership, renewal, benefits, or account:
- Email: members@railpassengers.org
- Phone: 1-800-308-7245
- Include your member ID or the email address on your account for faster service
Media Inquiries
Journalists seeking comment, background information, or expert sources on passenger rail issues are welcome to contact us. Please indicate in your email that you are with the press and include your deadline.
Report a Service Problem
If you've experienced a significant delay, safety concern, or service failure on Amtrak, please share your experience through our Action Center. Passenger reports inform our advocacy with Amtrak management and federal regulators.
Office Hours
Our Washington, DC office is open Monday through Friday, 9:00 AM – 5:00 PM Eastern Time.
Follow Us
Stay connected on social media: